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Strong follow up can demonstrate persistence, but sometimes you just need to 'read the room'...
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Getting off track or ahead of yourself can take your sales conversation places it doesn't need to go. Even worse, it can take you places you should have avoided...
Sometimes you have so much knowledge you want to share with a prospect that you just can't stop talking...
We all know how unproductive meetings can be. The good news is that they don't have to be a giant time suck - they can actually become the useful, productive business tool you always hoped. Here's what you have to keep in mind...
Some people are men and women of few words. To work in an office with such people is truly a blessing.
Most workers, however, are stuck in a workplace where they hear about everything from a co-worker’s baby-making plans to his/her estranged relationship with their father or mother. Talking about such topics might be OK to share over cocktails with your best friend — they are not OK for the workplace...
Hello Marvelous People!
Ah yes! Out loud. Alone. Slowly say these words with me. SIMPLY IRRESISTIBLE. COMPELLING. ADDICTIVE...
Progress over perfection.
In todays world it’s so easy to break Dale Carnegie’s most important human relations rule. “Don’t criticize, condemn and complain!” It’s so easy to criticize what someone is trying to do, but if you try it yourself you will understand just how complicated things are...
I ask salespeople, “Can you define what sales are? Have you ever looked up the word sales in the dictionary?” Never in my speaking career has anyone in my audiences responded to me with the correct root word of sales. We can spend our whole life working in sales and yet not know its origin. That astounds me. So here it is...
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