Welcome back to a short, but valuable article on the subject of Engaged Team Members.
Today, our guest blogger is Tyler Winner, President of James L. Winner & Associates, the
Sponsors of Dale Carnegie Training in Baton Rouge, LA. His father Jim is my personal
mentor. A relationship that started over 35 years ago. Jim, I’m forever grateful for you giving
me the “wings” to fly.
What Is Employee Engagement?
Employee engagement does not simply mean "happy employees." Even if a worker is happy, it does not mean that he or she has an overabundant sense of loyalty resulting in higher productivity. While it can help to host parties and thank employees regularly, that does not mean employees are engaged.
Additionally, a "satisfied" employee is not necessarily engaged in their work. Those who describe themselves as satisfied are not likely to put in the extra effort.
Employee Engagement: It's More Than Happiness Or Security In A Job.
Click here to read Forbes' article on why employees become disengaged.
Employee engagement is more than happiness or security in a job. It is the indication that an employee is actively and emotionally committed to the progress of your business and its goals.
Employee Engagement Encourages Effort.
Because engaged employees understand their impact on the overall organization, they actually care about the quality of their work and effort. This means that the salaried employee will work more hours than required to make sure the job is done right. Engaged employees do more than what is specifically required.
- Someone who takes out the trash before their shift ends.
- Someone who triple-checks their work.
- Someone who rearranges clothing racks before closing the store.
The results are factual: According to Dale Carnegie Training's employee engagement survey, top companies whose employees are engaged boast 6% higher net profit margins.
Click here to download a FREE copy of our employee engagement white paper.
It works like this:
- Engaged employees provide better products and services to customers, which leads to a higher rate of customer satisfaction. And satisfied customers say good things about your company and buy from you again, again and again. This leads to increased sales and more profits. Greater profits results in greater shareholder returns.